Contact Us
Whether you've spotted something in one of our reviews that needs a second look, have a question about how we rank crypto casinos, or want to flag a responsible gambling concern, this is the right place. The BTC Casinos editorial team reads every message and responds to genuine enquiries as quickly as we can.
What We Can Help With
- Review accuracy — If a bonus term, wagering requirement, coin listing, or licensing detail looks out of date, let us know. We update our research regularly and take corrections seriously.
- Editorial questions — Queries about how we score and rank sites, which factors carry the most weight, or why a particular casino appears where it does in our listings.
- Responsible gambling — If you or someone you know is struggling with gambling, we encourage you to contact the National Problem Gambling Helpline at 1-800-GAMBLER (1-800-426-2537), available 24/7. You can also visit our responsible gambling page for tools, resources, and guidance. We are not a counselling service, but we will always point you in the right direction.
- Partnership and business enquiries — We're open to discussing legitimate commercial relationships, but editorial independence is non-negotiable. Commission arrangements do not influence ratings or rankings.
- General feedback — If something on the site is confusing, broken, or could simply be better, we want to hear it.
How to Reach Us
Send your message to the email address below. Please include enough detail for us to respond usefully — a vague subject line or a single sentence usually means a slower reply.
Email: [email protected]
We aim to reply to all editorial and factual queries within two to three business days. Business and partnership enquiries may take a little longer depending on volume.
What We Don't Do
To set expectations clearly:
- We don't adjudicate disputes between players and casino operators. If a site has withheld funds or refused a withdrawal, your first step is the casino's own complaints process, followed by the licensing authority listed on that site (commonly the Curaçao Gaming Control Board for offshore operators).
- We don't provide legal or tax advice. US players who have questions about their obligations regarding gambling winnings or crypto gains should consult a qualified professional — not a review site.
- We don't add casinos to our rankings on request. Every site we cover goes through the same editorial assessment. You can read more about that process on our about us page.
A Note on Our Independence
BTC Casinos earns revenue through affiliate partnerships. When a reader clicks through to a casino and creates an account, we may receive a commission from that operator. This is disclosed because you deserve to know it — and because it has no bearing on which sites rank where. Operators cannot purchase a higher position, a better rating, or a more favorable write-up. Our editorial process is the same for every casino on the list.
If you believe a commercial relationship has distorted something we've published, please tell us. We'd rather know.
Age and Eligibility Reminder
All content on BTC Casinos is intended for adults aged 18 or older — and 21 or older where that is the applicable minimum under state law. The offshore crypto casinos we cover are not regulated by any US federal or state authority. They operate under offshore licences (typically from Curaçao or Anjouan) and exist in a legal grey area for most US players. Before playing at any site we list, check the laws in your own state and the site's own restricted-state list.
Crypto gambling carries real financial risk, including the additional volatility of holding cryptocurrency. Gambling should be entertainment, not a source of income. If it stops feeling that way, the resources on our responsible gambling page are a good starting point, and 1-800-GAMBLER is always available.
Our full site rules are set out in the terms and conditions.